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Snapchat AI Started Making Its Own Decisions, Leaving Users Shocked

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Snapchat AI, known as My AI, has exhibited erratic behavior for millions of users globally. The AI chatbot posted a cryptic Story on its profile and interacted unusually in chats, leading to a sense of unease among its users.

Introduced earlier this year, Snapchat’s My AI chatbot is crafted to emulate a friendly companion for Snapchatters. It engages in conversations, offering assistance on various subjects such as recommended destinations, suggested Lenses, and outfit choices. Essentially, Snapchat AI functions as an automated friend, interacting in a conversational manner to address user queries.

What Is Snapchat My AI

Snapchat My AI is a chatbot designed exclusively for Snapchatters. Engaging in chat conversations, it serves a variety of purposes, ranging from answering trivia questions to offering gift suggestions, trip planning assistance, and dinner recipe ideas.

Despite continuous efforts to enhance and advance My AI, there is the potential for its responses to contain biases, inaccuracies, harmful content, or misleading information. As a developing feature, it’s crucial to independently verify My AI’s answers before relying on them, especially for important matters, and to refrain from sharing confidential or sensitive data.

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Snapchat AI Started Making Its Own Decisions, Leaving Users Shocked

My AI functions on the foundation of OpenAI’s ChatGPT technology, bolstered by exclusive safety measures and controls specific to Snapchat. The platform prioritizes transparency when AI is involved in content generation. If content produced by My AI is shared with others, it’s recommended to disclose the AI’s contribution to the work.

Why Users Got Shocked By Snapchat My AI

Users were taken aback by Snapchat’s My AI due to an unexpected occurrence on Tuesday night. The platform’s AI chatbot startled users when it uploaded a live update to its profile and stopped responding to messages.

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The My AI feature on Snapchat, powered by the ChatGPT AI chatbot tool, usually engages users by providing recommendations, answering queries, and conversing. However, the act of posting a live Story, a brief video clip of what seemed to be a wall, for the entire Snapchat user base to view was unprecedented. This capability was traditionally reserved for human users, making the occurrence surprising.

Concerns quickly circulated on social media. Users voiced their unease about the situation. One user asked, “Why does My AI have a video of the wall and ceiling in their house as their story? This is very weird and honestly unsettling.” Another user expressed his bafflement after receiving no response from the AI: “Even a robot ain’t got time for me.”

Subsequently, it was revealed that this wasn’t an intentional move by Snapchat to enhance the realism of the My AI tool. The company clarified to CNN that the occurrence was a result of a glitch. A spokesperson affirmed, “My AI experienced a temporary outage that’s now resolved.”

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Temporarily, the bot ceased functioning, responding to all inquiries with “Apologies, I’ve encountered a technical problem.” Moreover, My AI uploaded an image onto its story, marking its inaugural attempt, depicting what appeared to be either a wall or a ceiling. This story was swiftly removed.

How Users Reacted To This?

User responses varied widely. Several Snapchatters reacted with a degree of panic, assuming the image displayed a wall within their own residences. Yet, these concerns were swiftly alleviated as it became evident that the identical story was visible to all users.

Snapchat My AI Has Always Been A Concern

This isn’t the initial instance of the Snapchat chatbot gaining attention. In April of this year, the My AI chatbot garnered substantial negative feedback from users, as mentioned by a spokesperson to TechCrunch.

According to a report by TechCrunch, Sensor Tower, a company specializing in app intelligence, revealed that the average review rating on the App Store in the United States was 1.67. Around 75% of these reviews were awarded a one-star rating. The report additionally highlights a significant increase in the daily volume of app reviews, amounting to a fivefold rise.

Conclusion

This isn’t the initial instance of the Snapchat chatbot gaining attention. In April of this year, the My AI chatbot garnered substantial negative feedback from users, as mentioned by a spokesperson to TechCrunch.

According to a report by TechCrunch, Sensor Tower, a company specializing in app intelligence, revealed that the average review rating on the App Store in the United States was 1.67. Around 75% of these reviews were awarded a one-star rating. The report additionally highlights a significant increase in the daily volume of app reviews, amounting to a fivefold rise.

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